DIFF Eyewear
Location
International
Project Title
Full-Funnel Digital Growth & Revenue Optimisation
Overview
DIFF Eyewear is a fashion-led direct-to-consumer eyewear brand known for accessible luxury frames and strong lifestyle positioning.
As the brand scaled, the opportunity was to move from strong social performance to a fully connected digital ecosystem — aligning content, creators, paid media, email, and on-site optimisation to drive consistent revenue growth across the United States and international markets.
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The Project
The Challenge
While brand visibility was strong, digital activity operated across separate channels.
DIFF Eyewear needed to:
Connect social engagement with measurable conversion
Build a scalable content engine across organic and paid
Strengthen influencer performance beyond one-off collaborations
Improve on-site conversion and list growth
Increase customer retention and lifetime value
The objective was to transform channel activity into an integrated revenue system.
Strategic Direction
We delivered a full-funnel digital growth framework connecting:
Social media strategy
Content production and UGC
Influencer activation
Paid performance marketing
Email automation and retention
On-site conversion optimisation
Every asset was created with cross-channel reuse and performance in mind.
Activation
Social Media & Content Strategy
We refined platform-specific strategies for Instagram and TikTok, balancing fashion storytelling, product education, and trend-aware short-form video. Content was structured to support discovery, engagement, and conversion.
Content Engine & UGC Production
A scalable content model combined editorial-quality assets with high-volume UGC. Creator content was designed for reuse across paid ads, email campaigns, and on-site placements.
Influencer Activation
We prioritised micro and mid-tier creators aligned with DIFF’s lifestyle positioning, focusing on long-term relationships rather than one-off activations. High-performing creator content was repurposed into performance campaigns.
Paid Social & Conversion Campaigns
Paid campaigns were built around proven organic assets, ensuring native-feeling ads that drove efficiency. Structured funnels supported awareness, retargeting, and conversion optimisation.
Email Marketing & Retention
We implemented structured flows including:
Welcome sequences
Abandoned cart and browse flows
Post-purchase nurturing
Campaign-driven launches
Email became a primary revenue-driving retention channel.
On-Site Optimisation
Strategic pop-ups and segmented lead capture increased subscriber growth while reducing abandonment and supporting personalised follow-up.
The Results
The integrated strategy delivered:
54% increase in paid media revenue within 6 months
31% reduction in cost per acquisition
46% growth in email list subscribers
28% uplift in email-driven revenue
Improved on-site conversion rates through funnel optimisation
Stronger repeat purchase behaviour across key product categories
The Impact
DIFF Eyewear transitioned from channel-based marketing activity to a fully connected digital revenue ecosystem.
By aligning content, creators, paid acquisition, retention flows, and on-site optimisation, the brand built a scalable growth engine capable of supporting both domestic and international expansion.
The result was not just increased visibility — but structured, sustainable revenue growth.





